Who is responsible for your personal data?
Vadsbo LightTech AB, company registration number 556057–4419 (also referred to as ”Vadsbo”, ”we”, ”us” and ”our”), at Hilma Anderssons gata 15, 421 31, Västra Frölunda, Sweden, is responsible for the processing of your personal data (data controller).
What data do we process?
We may handle the following personal data: name, address, telephone number, email address, photo.
We also process personal data that you have chosen to share with us, for example when emailing us, registering a guarantee, placing an order, making a complaint or interacting with us on social media.
We use the personal data to maintain a business relationship with you, to handle customer service issues, contracts, guarantees and complaints and to communicate with you, for example by email, phone or newsletter.
Processing and storing personal data
Access to personal data is restricted to persons who need it to carry out their work. Personal data is never shared with non-affiliated third parties except in connection with the provision of IT support.
Vadsbo does not store personal data for longer than is lawful and reasonable for the purposes for which it was collected, and does not continue to store such data after an individual has manually removed themselves from our records or unsubscribed from our services or newsletters.
Your personal data is protected against access by unauthorised persons and inadvertent erasure by our IT security system.
You have the right to know what personal data we hold about you and you may request a copy. You are also entitled to have incorrect information rectified and in certain cases you can also request that your data is erased. Please note that sometimes there are laws that take precedence over GDPR, which means that in some cases it is not possible for personal data to be erased.